Returns & Exchanges
At Perfect Stranger, we want you to love your new look, which is why we offer a 30-day window for returns on all full-priced items. Please ensure garments are unworn, unwashed, and have all original tags attached to be eligible for a refund or store credit.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Carefully place the items in their original packaging, ensuring all labels are intact and the garment is in its original condition.
Ship It Back
Download and print your pre-paid shipping label, attach it to your parcel, and drop it off at any authorized postal location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing