Frequently Asked Questions
Everything you need to know about shopping with Perfect Stranger.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, jewelry and intimates cannot be returned unless faulty.
How do I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific garment measurements provided in the description.
Do you ship internationally?
Yes, Perfect Stranger ships to most countries worldwide. International shipping costs and delivery timeframes are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options such as Afterpay and Klarna.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. If you need to make a change, please contact our support team within 1 hour of placement, and we will do our best to accommodate your request.